by Nick
Tuesday, May 30, 2006 12:32 PM
A couple weeks ago, I wrote about how I was an anti-technology technologist. Well, it looks as if I'm not the only one:
Nathan Bales represents a troubling trend for cellular phone carriers. The Kansas City-area countertop installer recently traded in a number of feature-laden phones for a stripped-down model. He said he didn't like using them to surf the Internet, rarely took pictures with them and couldn't stand scrolling through seemingly endless menus to get the functions to work.
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But they've also shown a growing frustration with how confusing those added features can be. A J.D. Power & Associates survey last year found consumer satisfaction with their mobile devices has declined since 2003, with some of the largest drops linked to user interface for Internet and e-mail services.
This reminds me of when I bought my most recent cell phone a couple years ago. When I went to a kiosk to look at new phones, I asked the guy behind the counter if they had any phones that don't make toast. He looked at me as if I was from outer-space. My old phone was easy to use, had a fantastic phone book system, was small... just perfect. I still miss it in some ways. This one I eventually got was pretty good, but not quite there. Do you know how hard it is to find a phone that doesn't have a camera? I do.